Help Desks

ITPM's move into managed services has been driven by the desire to meet our clients' needs for quality post-live services.

As part of our defined CRES IT move-change service, ITPM has always provided a post-move onsite help desk service, which has been well received by our clients.  We have now built upon this experience and prior experience of our management team to develop a help desk offering to our clients.

We are able to offer a range of help desk services from a pre-defined 'out-of-the box' solution through to one which is highly customised and totally bespoke.  In all cases, we remain unconnected with help desk tool providers, but have a bank of knowledge so are able to recommend the right tool for you.

We also offer flexibility as to staffing models, from full outsource to build-operate-transfer.

Please contact us for further information, including client references.